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Sell on hundreds of platforms, communicate on one.

Manage all your customer care and support for any marketplace in one central location.

Never miss a beat in your customer communication again.

Easily manage all your customer interactions in one place. Global Reply consolidates all customer communication in a single location

Quickly find the chats you need, when you need them.

Push communication from Mamenta directly to channels in a click

Manage, sort, archive, and share customer communication with your team.

The world’s largest brands trust Mamenta

"Mamenta has been powering our global marketplaces since 2018."

"Mamenta has been powering our global marketplaces since 2018. Their platform works for any business trying to manage multiple marketplace listings and customer communications across the world from a single user interface."
David Sparto,
VP Global eCommerce
Connect with customers

Fast, efficient and helpful communication
keeps your customers happy!

96% of consumers say customer service will keep them loyal to a brand. Bad communication? -  39% of customers will avoid a company for two years.


Answer emails in a shared workspace so your team always knows who they should support next and have the context you need to provide exceptional service.


Give your agents the tools they need to have meaningful connections with customers.


Route chats from multiple platforms to the right agent, respond from a central help-desk, and provide the support your customers need.

Boost Support Efficiency

Help your support team become even more effecient at solving customer issues using auto-generated performance statistics:

Agent performance and success metrics

Average resolution time

Average response time

Support request timeline maps

Connect with us and see how simple customer communication can be.

Deliver a consistent customer experience around the globe. Track success. Tie support to revenue. All in one place.


No passport necessary.
Tap into any of our supported global markets and start selling your products today.

Online Marketplaces
Distribution Centres

Take your brand everywhere

with a single global platform.